Terms of Use

This website is owned, managed and operated by Metropolitan Group, represented by Metropolitan Premium Properties LLC, as well as the other associated entities (which term includes all parent companies, subsidiaries, affiliates, group companies, partners, and agents of Metropolitan Premium Properties LLC) (collectively referred to as “Company”, “we” or “us” or “MPP”). These Terms of Use, along with any documents explicitly referenced herein (collectively, the "Terms of Use"), govern your access to and use of www.metropolitan.realestate and other Metropolitan Group entity websites (“Websites”) and mobile applications (if applicable), including all content, features, and services available on or through the Website, whether you are a guest or a registered user.

Please review the Terms of Use carefully before you start to use the Website. By accessing or using the Website or by clicking to accept or agree to the Terms of Use when this option is presented, you accept and agree to comply with and to be bound and abide by these Terms of Use and our Privacy Policy, which is also posted on the Website. If you do not agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.

1. GENERAL INFORMATION

The use of the Website is subject to the following terms of use, unless otherwise provided herein:

• • The Website is for informational purposes only and is not intended to provide specific commercial, financial, investment, accounting, tax, or legal advice. It is provided to you solely for your own personal, non-commercial use and not for purposes of resale, distribution, public display or performance, or any other uses by you in any form or manner whatsoever. Unless otherwise indicated on the Website or in these Terms of Use, you may display, download, archive, and print a single copy of any information on this Website, or otherwise distributed MPP for such personal, non-commercial use, provided it is done pursuant to the terms and conditions set forth herein.
• • The content of the pages of the Website is for your general information and use only and is subject to change without notice.
• • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and MPP shall not have any liability whatsoever for any such inaccuracies or errors to the fullest extent permitted by law or otherwise in relation to any of the content of this Website.
• • Your use of any information or materials on the Website is entirely at your own risk, for which MPP shall not be liable whatsoever. It shall be your own responsibility to ensure that any products, services or information available through the Website meet your specific requirements.
• • The Website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, unless it is approved in writing by MPP, which forms part of these terms and conditions.
• • Unauthorized use of the Website or any licensed material or trademarks contained herein may give rise to a claim for damages against the unauthorized user and could lead to serious legal actions against such unauthorized user.
• • From time to time the Website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We do not undertake any responsibility or liability whatsoever for the content of the linked website(s).
• • You may not create a link to the Website from another website or document without MPP's prior written consent.
• • The performance of this Website and all information contained on, downloaded or accessed from the website are provided to you on an "as is" basis, without warranties of any kind whatsoever, including any implied warranties or warranties of accuracy, merchantability, fitness for a particular purpose or non-infringement of the rights of third parties.
• • MPP reserves the right, at its sole discretion, to modify, disable access to or discontinue, temporarily or permanently, any part or all of the Website or any information contained thereon without liability or notice to you.
• • As a visitor to our Website, you acknowledge and agree that any reliance on or use by you of any information available on the Website shall be entirely at your own risk. In no event shall MPP nor any of its data providers be liable for any direct, indirect, consequential or exemplary damages arising from the use or the performance of this Website, even if MPP or such provider has been advised of the possibility of such damages.
• • As a user of this Website, you agree to indemnify, defend and hold us and our affiliates, business partners, officers, directors, employees and agents harmless from any loss, liability, claim, demand, damage, or expense (including reasonable legal fees) asserted by any third party relating in any way to your use of this Website or breach of these Terms of Use. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, which shall not excuse your indemnity obligations.

2. Submissions of User Content

You acknowledge and undertake that:

• • You are at least 18 years old or older and meet any further eligibility requirements set forth in the Terms of Use.
• • You are responsible for any information, materials (including profiles, messages, text, images, video … etc.) & other content (“User Content”) that you submit, post or otherwise provide or make available on or through the website or otherwise (“Submission”), including User Content you agree to allow the use of that is on third-party companies’ website, for example any of the social media channels, that are associated with hashtags related to MPP, and your Submission does not and will not infringe or violate the rights of any third party’s copyrights, trademarks, rights of publicity/privacy, patent, trade secret or confidentiality.
• • Any Submission will be treated as non-proprietary, and you irrevocably waive any rights with respect of any Submission that you may have under any applicable law or under any legal theory.
• • Any opinions, statements, or other materials made available by third parties through the website are those of such third parties and not of MPP, where MPP does not expressly endorse any such opinions, statements, or materials. MPP is not responsible for screening, monitoring or verifying such content, including without limitation to compliance with copyright or other laws.
• • You represent and warrant that your Submissions comply with all applicable laws, rules and regulations, and any third party agreements to which terms of use you are subject.
• • You own or otherwise control any rights to your Submission and you have the rights from any third parties appearing in such Submission to grant the license contained in these Terms of Use for such third parties' names, images or likenesses and any other third party-owned elements as part of your Submission.
• • MPP reserves the right, at its sole discretion, to edit and to choose to include or not include any Submission on the website or otherwise use them. Such Submissions may be used on MPP’s website and/or on other MPP marketing materials, including emails, social media and store signage, where they may be displayed for other users to see. MPP is under no obligation to display, feature or use any Submission, but may do so at its sole discretion.
• • You hereby grant, and you represent and warrant that you have the right to grant, MPP its directors, employees, attorneys, successors, vendors, agents, representative officers, successors, assigns, affiliates, licensees & licensors a nonexclusive, royalty-free, worldwide, perpetual, transferable, irrevocable, and fully sub licensable right and license to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, perform and display any Submission, as well as your name, social media channels, profile picture, image, likeness, comments, posts, statements or other information, in any manner, and in any and all distribution channels, venues, forms, media, or technology, alone or as part of other works, without further notice or any compensation to you.
• • Any Submission will be treated as non-confidential. Such Submissions may not be returned and MPP may use your Submission, and any ideas, concepts or know how contained therein, for any purpose including, without limitation, developing, distributing, marketing products and/or make them available to the general public without any restrictions.

3. ACCESSING THE WEBSITE AND ACCOUNT SECURITY

3.1 We reserve the right to withdraw or amend the Website, and any service or material we provide on the Website, in our sole discretion without prior notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to any user, including registered users.

3.2 You are responsible for making all arrangements necessary for you to have access to the Website as well as ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

3.3 To utilize certain features of the Website, including, but not limited to, payment functionalities using credit cards or other electronic payment methods, you may be required to provide specific registration details or other pertinent information. It is a condition of your use of the Website that all information you provide, including credit card details or other payment information, is accurate, current, and complete. By registering with the Website or using any interactive features, you agree that your information will be handled in accordance with our Privacy Policy, and you consent to our actions regarding your information as outlined in that policy.

4. INTELLECTUAL PROPERTY RIGHTS

4.1 The Website including all its contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), is owned by the Company, its licensors or other providers of such material and are protected by United Arab Emirates and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

4.2 Your responsibility as a user:

- You are granted a limited license to use the Website for personal, non-commercial purposes only.

- You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Website, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication or distribution.

- If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

- If we provide social media features with certain content, you may take such actions as are enabled by such features.

- You must not:

• modify copies of any materials from this Website;
• republish any part of the Website on another website, in any other medium (print, electronic or otherwise) or as part of any commercial service;
• use any images, illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text;
• remove or alter any copyright, trademark or other proprietary rights notices from copies of materials from this Website.

4.3 No right, title or interest in or to the Website or any content on the site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.

5. TRADEMARKS

The names, brand names, logos, and all related trademarks, including product and service names, designs, and slogans associated with the Company or its affiliates or licensors, are proprietary trademarks of the Company or its affiliates or licensors. Unauthorized use of these trademarks is prohibited and requires prior written consent from the Company. All other trademarks, including names, logos, product and service names, designs, and slogans displayed on the Website are the property of their respective owners.

6. PROHIBITED USES

6.1 You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

- In any way that violates any applicable federal, local or international law or regulation, including without limitation, any form of misuse of credit cards or other forms of electronic payments.

- To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.

- To impersonate or attempt to impersonate the Company, a Company employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing).

- To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability.

6.2 Additionally, you agree not to:

• use any robot, spider or other automatic device, process or means to access the Website for any purpose, including monitoring or copying any of the material on the Website;
• use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent;
• use any device, software or routine that interferes with the proper working of the Website;
• introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful;
• attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website;
• attack the Website via a denial-of-service attack or a distributed denial-of-service attack;
• otherwise attempt to interfere with the proper working of the Website.

WEBSITE UPDATES

The Company may periodically update the content on the Website. However, we do not guarantee that the information provided is always complete, accurate, or current. The material available on the Website may become outdated, and we are under no obligation to refresh or update such content.

8. INFORMATION ABOUT YOU AND YOUR USE TO THE WEBSITE

All information collected through the Website is governed by our Privacy Policy. By accessing and using the Website, you acknowledge and consent to the collection, use, and handling of your information in accordance with the terms outlined in our Privacy Policy.

9. GEOGRAPHIC RESTRICTIONS

The Website is operated by its owner based in the United Arab Emirates. We do not warrant that the Website or any of its content is accessible or suitable for use outside the United Arab Emirates. Access to the Website may be restricted or prohibited in certain jurisdictions. If you choose to access the Website from outside the United Arab Emirates, you do so at your own risk and are solely responsible for ensuring that such access complies with applicable local laws and regulations.

10. DISCLAIMER OF WARRANTIES

10.1 You acknowledge that we cannot and do not guarantee that the Website will be free from viruses or other harmful code. It is your responsibility to implement adequate procedures and safeguards to meet your specific requirements for anti-virus protection and the accuracy of data input and output. You should also maintain a separate means for the reconstruction of any lost data.

10.2 We shall not be liable for any loss or damage arising from a distributed denial-of-service attack, viruses, or other technologically harmful materials that may infect your computer equipment, programs, data, or other proprietary material due to your use of the Website, any services or items obtained through the Website, or any material downloaded from the Website or any linked sites.

10.3 Your use of the Website, its content, and any services or items obtained through the Website is at your own risk. The Website, its content, and any services or items obtained through the Website are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. Neither the Company nor any person associated with the Company makes any representations or warranties regarding the completeness, security, reliability, quality, accuracy, or availability of the Website. Specifically, the Company does not warrant or guarantee that the Website, its content, or any services or items obtained through the Website will be accurate, reliable, error-free, uninterrupted, or that defects will be corrected. Additionally, we do not warrant that the Website or the server that makes it available is free of viruses or other harmful components, or that the Website will meet your needs or expectations.

10.4 The Company disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of non-infringement. This disclaimer does not affect any warranties that cannot be excluded or limited under applicable law.

11. LIMITATION ON LIABILITY

To the fullest extent permitted by applicable law, neither the Company nor its affiliates, licensors, service providers, employees, agents, officers, or directors shall be liable for any damages of any kind, whether arising under contract, tort (including negligence), or any other legal theory, in connection with your use of, or inability to use, the Website, any linked websites, any content on the Website or such other websites, or any services or items obtained through the Website or such other websites. This includes, but is not limited to, direct, indirect, special, incidental, consequential, or punitive damages. Specifically, we are not liable for damages related to personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, or loss of data, even if such damages were foreseeable. This limitation of liability does not affect any liability that cannot be excluded or limited under applicable law.

12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, as well as their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns, from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or related to:

• your violation of these Terms of Use;
• your use of the Website;
• any unauthorized use of the Website's content, services, or products; or
• your use of any information obtained from the Website. This indemnification obligation will survive the termination of your use of the Website and these Terms of Use.

13. CHANGES TO THE TERMS OF USE

13.1 The Company reserves the right to revise and update these Terms of Use at its sole discretion. Any modifications will become effective immediately upon posting on the Website and will apply to all access to and use of the Website thereafter.

13.2 By continuing to use the Website following the posting of updated Terms of Use, you signify your acceptance of and agreement to the revised terms. It is your responsibility to periodically review this page to stay informed of any changes, as they will be binding on you.

14. GOVERNING LAW AND JURISDICTION

14.1 All matters concerning the Website and these Terms of Use, including any disputes or claims arising therefrom (whether contractual or non-contractual), shall be governed by and interpreted in accordance with the laws of the Emirate of Dubai, United Arab Emirates.

14.2 Any legal action, suit, or proceeding arising from or related to these Terms of Use or the Website shall be exclusively brought before the courts of Dubai, United Arab Emirates. However, the Company reserves the right to initiate legal proceedings against you for any breach of these Terms of Use in your place of residence or any other relevant jurisdiction. By using the Website, you consent to the jurisdiction of such courts and waive any objections to the exercise of jurisdiction or venue in those courts.

15. LIMITATION ON TIME TO FILE CLAIMS

Any cause of action or claim arising out of or related to these Terms of Use or the Website must be initiated within one (1) year from the date on which the cause of action accrues. Failure to commence such action within this period will result in the claim being permanently barred.

16. WAIVER AND SEVERABILITY

16.1 No waiver by the Company of any term or condition set forth in these Terms of Use shall be deemed to constitute a further or continuing waiver of that term or condition, or a waiver of any other term or condition. The failure of the Company to enforce any right or provision under these Terms of Use shall not be construed as a waiver of such right or provision.

16.2 If any provision of these Terms of Use is found by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be severed or limited to the minimum extent necessary, so that the remaining provisions of these Terms of Use shall continue in full force and effect.

17. ENTIRE AGREEMENT

The Terms of Use and the Privacy Policy constitute the sole and entire agreement between you and the Company with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.

18. Contact and Feedback

The Website is operated and managed by the Company.

For technical support or other inquiries related to the Website (including the feedback or suggestions), please use the contact form available on the Website or email us at support@mpd.ae.

By updating, modifying, or changing your personal information, addresses, or contact details through the Website, you acknowledge and agree that the Company or its affiliates may use this updated information to send legal notices as required under these Terms of Use. You are responsible for promptly notifying the Company of any changes to your information.